Frequently Asked Questions
How can i pay?
We are using Paypal as our payment processor. You do not need to have a paypal account to pay. Paypal accepts also the most famous credit cards such as VISA, MasterCard, American Express or Discover. If you still cannot use paypal, please contact us to find an alternative.
How to get an invoice?
If you are a company you will receive a legal invoice in pdf format, in your email. We are based in EU, having a VIES valid VAT id, so you can use our invoice in your books.
Do i have any discount if i renew my subscription, before expiration?
You have more than 30% discount if you renew at least 5 days before the expiration and smaller discounts later. Unlike other companies you are not loosing a single day if you renew before the expiration of your subscription.
Which is the scope of the support?
Our support aims to make our extensions functional as described in our pages. Modifying the extensions , adding extra features or rendering them compatible with 3rd party extensions is not covered by the subscriptions we are offering.
How can i get the extension after the payment?
After your payment, you have to log-in and visit our downloads area. You will be able to download your extensions from there
What happens when my subscription period expires?
If your subscription period expires, you can continue using our products. However you will not be able to access new releases, updates and support.